Autronica Fire And Security AS

Address: Haakon VII's gate 4, 7041 TRONDHEIM
Phone: +47 47416078

Vacancy Details

Created 24.05.2013
Expires 31.07.2013
Company Autronica Fire And Security AS
Employment Full-time
Job type Permanent
County Sør-Trøndelag
Phone +47 47416078

We protect life, the environment and values.
Manager - Customer Service Centre - Service/Support
Autronica is gathering its resources in service, support and after care to one strong unit.
The goal is to streamline the delivery of services so that both customer and employee satisfaction, as well as profitability increases.

We are looking for a manager for our Customer Service Centre.
You will manage and develop a department of 15, at different locations and report directly to the Vice President Service. The department will be responsible for first line support including call center, dispatch, and client communication internally and externally.

The role includes management, coordinating personnel and operative tasks in the department.

Preferably familiar with Autronicas products
Management experience
Experience with service and support
Experience from call center or similar roles
Preferably experience from technology sector

We offer:
Challenging and exciting work in an international environment
An extra week of paid holiday (6th week)
Competitive terms and flexible working conditions.
The opportunity to develop the role   

Personal qualities:
Selvstendig og ansvarsbevisst
God kunnskap og erfaring med tekniske løsninger for callcentre
Nøyaktig og fokusert
Dyktig kommunikator

Contact information:
Geir Beitland    Servicesjef    (+47) 73 58 24 69 - 928 02 019     
Hallgeir Berg    HR Rådgiver    (+47) 73 58 23 09 - 911 56 579     
Inge Garshol    VP Service    (+47) 73 58 23 20 - 94 88 41 45     

For more information on this and other vacancies, please visit the company website.