Seagull Maritime AS

Address: Gamleveien 36, 3189 HORTEN
Phone: +47 33030910

Vacancy Details

Created 13.12.2012
Expires 31.12.2012
Company Seagull Maritime AS
Employment Full-time
Job type Permanent
County Vestfold
Phone +47 33030910

Product Advisor


  • Perform to the highest standards of customer service;
  • Actively build customer relationship with existing customers.
  • Advice, propose and execute plans regarding use of Seagull products and services in cooperation with the customer, and in assistance with the Area Sales Manager.
  • Update customer product use with the goal to better serve the customer and to expand customer sales;
  • Responsible to guide the customer into making the optimum selection of Computer Based Training titles to fit the customers need.
  • Assist to answer requests from the customers regarding subscription/sales agreements and its related documentation;
  • Communicate with customers and the Operations team to update subscription/sales agreements and its related documentation;
  • Ensure that customer subscription/sales agreements and its related documentation at all times are completed accurately and scheduled for implementation within the Operation Department;
  • Update training matrix for customer as needed;
  • Ensure correct updating of customer relationship program (CHROME) related to relevant Customer accounts;
  • Have in depth knowledge of product and product use;
  • Understand correct use of subscription/sales agreements pricing policy;
  • Participate and assist Area Sales Manager when required, in organising the User Conferences;
  • Report to Manager Product Advisory all important feedback from customers;
  • Communicate lessons learned to After sales team;
  • Assist as needed Manager Product Advisory with proposing annual plans and budgets for sales and marketing towards existing customers.
  • Position supervises Contract Coordinator.


Travel: Some travel is required.

  • Competent in spoken and written use of English and one Scandinavian language
  • Have a positive and enthusiastic attitude
  • Be a competent PC user
  • Be able to work in an international working environment
  • Maritime background is an advantage

  • An international and fast growing company
  • A dynamic and good working environment
  • Competitive terms and conditions